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Operations Director, Dubai, UAE

Operations Director, Dubai, UAE

Platinumlist, the leading entertainment, sports and attractions ticketing solutions provider in the GCC operating in UAE, KSA, Oman, Kuwait, Bahrain & Philippines.

The company is looking to recruit an Operations Director with a proven track record in Events management industry or similar fields such as hospitality or ailine ticketing. Your primary task will be be to direct the team of event managers, and deliver on the highest standards of client expectations. This is a fast paced & exciting position where you will be required to solve problems in a crowded environment.

Key Job Functions

Recruit, train and manage any staff required in the operational delivery of events in the region including ticketing managers, sales staff, office admin/customer service staff, temporary event support staff, etc. ensuring high standards of delivery of events.

Identifying potential new clients within the UAE market whether local promoters/organisers or international companies and sign them up to use Platinumlist as their preferred/exclusive ticketing agent.

Identify potential retail/other physical outlets for sales of tickets, and develop appropriate deals and relationships with such outlets to increase the sales and brand reach of Platinumlist within the region.

Maintain and develop relationships with all key clients.

Develop relationships with government and semi-government bodies involved in the licensing, promoting and regulating of events in UAE, in order to ensure

a) Platinumlist is considered a best-in-class partner for government events;

b) Platinumlist is aware of, and can advise on, all licensing and regulatory issues related to events;

c) Platinumlist can advise and influence any changes in government policy relating to events.

Identify and feedback to the Platinumlist development team any desired/mandatory changes in the Platinumlist product offerings/systems that need to be implemented in the region.

Manage all aspects of operational delivery of events, including pre-event set up, online sales, on-site sales and access control management, post-event reporting and client management.

Maintain tight budgetary control of all operational aspects of the business in the region to ensure maximum profitability of events.

Develop new products, services and revenue channels appropriate to the region to grow the revenue and profits of the business in UAE.

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Posted on: 14/02/2019Categories: Music Industry Jobs

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